Frequently Asked Questions

Yes! We would be ecstatic to be a part of your big day. Please get in touch with our Reign curators at

Yes! We would be more than happy to partner with businesses to create gifts for the events, parties, clients, sales initiatives, or for corporate outreach. 

We love would love to help you with your custom gifting experience! Please email us with details and ideas at 

We will endeavor to fulfill every order as seen in our images unless stated otherwise. If this is the case you will be informed by a member of our team before your gift box is sent out.

We take great care to ensure your gift arrives in the very best condition. If you have any issues with you gift please do not hesitate to get in touch with us. We want you to keep loving the Reign gifting experience every step of the way. Please let us know of all issues you may encounter within 24hrs of delivery. 

We aim to have all orders processed within 1-3 days. With orders sent out with 1-3 days after processing. If you need the item urgently please email us and we will do our best to accommodate you. 

We currently do not provide this service directly but please do email our team and we will work with you to accommodate your needs once we have reviewed the destination shipping options. 

You certainly can!  When ordering be sure to add the name and address of the person you would like to gift. If you would like to include a message, there is an option to add personal handwritten message, just let us know what message you'd like to add. 

Any order over £100 will include free shipping. An order below that will incur a shipping fee. If your order is to be sent internationally a shipping fee will always be included.

If you’d like to make someone’s day especially special, email and we will endeavour to offer the option of specific day delivery for an additional fee.